ENTERPRISE RESOURCE PLANNING CERTIFICATE COURSES

ERP 510: Integrated Enterprise Management Systems    3 credits
This course overviews business processes across marketing, procurement, production and finance as one integrated customer-oriented value chain to be managed from the perspective of the overall enterprise. It examines the optimization of business processes and their integration through the effective deployment of enterprise systems technology such as SAP R/3.

ERP 511: Production Planning and Control    3 credits
An in-depth look at the planning and control of material flow and production activities in a manufacturing organization. Topics include forecasting, sales and operations planning, demand management, master production scheduling, material requirements planning, production execution, and just-in-time systems. Hands-on exercises using ERP software will serve to reinforce the interconnectedness of operations with the other business functional areas. This course is not open to those students who have received credit for OM 547.

ERP 512: Customer Relationship Management    3 credits
The course focuses on an enterprise-wide strategy to create a customer relationship management program and maintain it on an ongoing basis by utilizing systems, tools, and techniques that develop a shared view of the customer throughout the enterprise, and using the best practice offerings tailored to the appropriate customer relationship life-cycle stage. SAP-CRM software platform is utilized for this course.

ERP 513: Treasury Management     3 credits
This is an eight-week online-MBA course, which focuses on the short term financial management of a firm. The course uses SAP to keep track of inventory, cash, receivables, and payables of a firm. The course develops financial models to maintain the firm’s current assets and liabilities at the optimal level. This course is not open to those students who have received credit for FIN 587. (Prerequisite: FIN 351 or FIN 508)

ERP 514: Accounting Integration and Configuration    3 credits
This course is concerned with the principles, methods, and techniques necessary for providing the reporting needs of an organization in an integrated management and information technology environment. It uses an ERP software package to demonstrate the integration of both financial and nonfinancial information systems with an organization’s operating processes to produce managerial reporting capabilities in real time. This course is not open to those students who have received credit for ACC 514.

ERP 515: Business Intelligence    3 credits
Business Intelligence (BI) systems are sophisticated analytical tools used to extract and present complex organizational and competitive information in a manner that allows decision makers to make effective and timely decisions. This course will explore the capabilities and benefits of business intelligence systems, data warehousing and data mining techniques. Students will investigate business intelligence gathering technologies and gain hands-on experience.

ERP 516: Enterprise Applications Development    3 credits
Organizations need to develop "front end" web-based applications, to extract, and analyze data from data warehouses, ERP Databases, etc. These concepts will be supplemented through hands-on experience using development platforms like SAP's Net Weaver.

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